---
title: 2022 The Consumer Co-Lab
description: Providers shared strategies to cultivate consumer loyalty, develop data and analytics, and create comprehensive digital engagement and care delivery models. The following executive summary outlines four conclusions from cross-functional group discussions on  advancing consumer experience.
image: https://pages.cedar.com/hubfs/Co-Lab-Background-MiniLandingPage-Thumbnail.jpg
---

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EXECUTIVE SUMMARY

# Four Conclusions on Advancing the Consumer Experience Across Health Systems

As health systems work toward delivering a consumer-first experience, Cedar has partnered with The Health Management Academy ([The Academy](https://hmacademy.com/)) to launch The Academy-Cedar Consumer Co-Lab. 

The Consumer Co-Lab brings together senior executives from the nation’s Leading Health Systems (LHS) to establish an experiential learning community for healthcare leaders who emphasize fostering consumerism as a strategic priority.

The following executive summary outlines four conclusions on advancing the consumer experience from from the inaugural Co-Lab event.

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