Experience Matters: Transforming the Patient Financial Journey

During the conversation, Angela Yochem, MS, Chief Transformation and Digital Officer at Novant and Florian Otto, MD, CEO of Cedar, discussed the role that technology plays in today’s health systems and how Novant is embracing digital solutions to improve the overall healthcare experience. 

The integration of Cedar into their Epic EHR and other partnerships that are simplifying and improving the patient experience 

How health systems need to embrace data-driven insights that will lead to improved clinical outcomes, increased payments and improved access to care within local communities

The future of the consumer experience and how organizations need to build collaborative partnerships and adopt a new mindset to drive digital transformation 

You can learn more about the partnership between Novant and Cedar in this Becker’s Hospital Review article: Novant’s most critical 2 digital health investments last year, resulting in a cash lift of $30.3 million annualized.